Care Hub Plus is a personal alarm system with fall detection technology. It features a base unit and pendant alarm and can send for help automatically if the user suffers a fall..

If the pendant detects a fall, the device sends an SOS signal to the base unit and beeps for 10 seconds. During this pre-alarm sequence, the wearer has 10 seconds to cancel the alarm using the pendant’s unique ‘shake to cancel’ feature. If the alarm is not cancelled, the warning beeps stop and the outer edge of the pendant begins to glow. This lets the user know that the alert has been received by the base unit and is being sent to your emergency contacts via the SECOM Care app.

When your emergency contacts receive your notification, they can use the app to let us know if they are responding to your alarm or need us to intervene. If your emergency contacts do not respond or are unavailable, a member of our 24-hour monitoring team will get in touch right away. They will know who you are, your address and any medical information you have shared with us. They will coordinate with the emergency services to make sure you receive the help you need.

The base unit is mains powered and doesn’t require a landline or internet connection. It guides users through the installation process with spoken instructions, and features a built-in microphone and speaker so you can talk directly to a member of our monitoring team.

The Pearl pendant is waterproof and comes in a range of wearing options, including a brooch, watch strap and necklace. It is designed to be worn 24 hours a day, allowing the wearer to move about the house safe in the knowledge that help is always close by.

When the panic button is activated, the outer rim of the Pearl flashes red to let the user know that an SOS signal has been sent. The base unit then notifies your network of emergency contacts via the SECOM Care app that your alarm has been activated. If none of your emergency contacts are available, your call will be sent straight through to our monitoring centre, where a trained operator will assess your situation and contact the emergency services should you need them.

• Fall Detection
• Wearable and discreet
• Waterproof
• 300m signal range
• 2-year battery life
• Lifetime warranty
• Sends instant alerts to your loved one’s smartphone
• Futureproof