How a personal alarm service works

Wear the alarm
You can wear your device on a necklace or wristband. Keep it with you at all times, even in the bath or shower.

Press the button
If you feel unwell, suffer a fall or need help in an emergency, press the button on your pendant alarm.

SECOM Care App
Your emergency contacts will be notified right away. They can respond to your alarm or escalate it to us.

24hr Monitoring
If your emergency contacts aren’t available, we’ll step in right away. We’ll assess the situation and call the emergency services if you need them.